Student services and support

Services for students

Your needs are our top priority. We have everything in place to look after your interests while you’re living away from home. Starting from the application process, we provide support and guidance every step of the way. You’ll find the academic support you need through our online and offline study materials and supportive tutorial groups. To make sure you feel healthy and happy, we provide supportive counselling and healthcare services.

Your studies

Study Smart

You’ll have access to this industry-leading, online learning system used by our students and teachers. It lets you share activities, materials and information to enhance your studies.

Study guides

Find out about the curriculum and assessments. Our study guides also include more course materials and practice examination papers to help you succeed.

Tutorial groups

Do you have questions about the content of your course? Group sessions led by a teacher and one-to-one meetings give you the chance to get extra help with your studies.

Don't forget to BYOD!


Bring your own device (BYOD). The online system, Study Smart will be the foundation for most of your lessons.

Your wellbeing

Personal counselling

Is something on your mind? Talk to someone. Our counsellors are here to help when you need someone to listen. It could be about anything, from study and career concerns to health and personal issues.

Support if you’re under 18

Younger students get extra support from our Student Advisers. If you also have a Caregiver, they’ll be in regular contact with the College and your parents, to make sure you’re happy and doing well. For extra security, it’s College policy to check all accommodation for students under 18.

For further information on our recommended caregivers, please visit:

For further information on our approved homestay providers, please visit:

For accommodation other than homestay, please contact:

Non-university residential:

University residential colleges:

Arriving from the airport

Landing in Australia for the first time is a big deal for most students. To put your mind at ease, we can arrange for someone to meet you at Sydney International Airport. We’ll also give you a 24-hour phone number. If your flight details change, you can call us at any time of day or night.

Let us know as soon as possible if you’d like us to meet you with an airport transfer.