Student services and support

Services for students

Your needs are our top priority. We have everything in place to look after your interests while you’re living away from home. Starting from the application process, we provide support and guidance every step of the way. You’ll find the academic support you need through our online and offline study materials and supportive tutorial groups. To make sure you feel healthy and happy, we provide supportive counselling and healthcare services.

Your studies

Study Smart

You’ll have access to this industry-leading, online learning system used by our students and teachers. It lets you share activities, materials and information to enhance your studies.

Study guides

Find out about the curriculum and assessments. Our study guides also include more course materials and practice examination papers to help you succeed.

Tutorial groups

Do you have questions about the content of your course? Group sessions led by a teacher and one-to-one meetings give you the chance to get extra help with your studies.

Your wellbeing

Personal counselling

Is something on your mind? Talk to someone. Our counsellors are here to help when you need someone to listen. It could be about anything, from study and career concerns to health and personal issues.

Support if you’re under 18

Younger students get extra support from our Student Advisers. If you also have a Caregiver, they’ll be in regular contact with the College and your parents, to make sure you’re happy and doing well. For extra security, it’s College policy to check all accommodation for students under 18. Please note: all students under the age of 18 MUST live in approved accommodation and book an approved airport transfer service. 

For further information on our recommended caregivers, please visit:

• International Student Alliance (ISA) Guardian and Welfare Service
• Professional Student Care

For further information on our approved homestay providers, please visit:

• Australian Homestay Network
• Auzzie Families Homestay Care
• Global Experience International Student Accommodation
• Study Vision
• Win Consultation and Services International Student Homestay

For accommodation other than homestay, please contact:

Non-university residential:

• UniLodge Australia (Broadway, Sydney)
• Scape (Scape at University of Sydney, Scape Quay, Scape Darling Square, Scape Darling House)
• Iglu (students under 18 years of age please apply here)

Arriving from the airport

All homestay providers are approved to provide airport transfer services. Students who require airport transfer services must book directly with the provider.

Iglu Refern has an airport transfer service available for their students. Students are required to contact Iglu directly for this service. Scape and Unilodge do not arrange airport transfers for students. Students are encouraged to book airport transfers with any of the homestay providers as they offer these services.